Mood check-ins
The five-face mood scale, how Pippa decides to ask (dips, brighter stretches, and a 4-hour rate limit), the manual heart chip, and what reaches your dashboard.
Alongside meals, mood check-ins are the second signal stream feeding your dashboard's mood trend. Each one is a single tap on a five-face scale, an optional note, and nothing else.
The sheet
The card is titled How are you feeling? with five faces: 😞 Rough, 😐 Meh, 🙂 Okay, 😊 Good, 🤩 Great. Below them sits an optional note field, Anything you want to share?, and two buttons: Save and Maybe later. If they write a note but forget a face, a gentle hint appears: pick a mood to save 💛.
The three ways it appears
- The 💗 chip. A small heart chip lives in the home screen's top row, next to messages and coins. Tapping it opens the sheet any time the client wants to check in themselves.
- Scheduled reminders. Up to three soft notification windows a day (morning, afternoon, evening). After a few weeks the times quietly adapt toward when the client actually uses the app. Tapping a reminder deep-links straight into the sheet.
- Auto-prompts. Pippa watches the client's own patterns and occasionally opens the sheet with a short reason line, described next.
When Pippa asks on its own
Auto-prompts fire on a dip or a brighter stretch, and each shows its reason as a soft italic line above the faces:
- A lapsed showing-up streak: Just checking in, want to talk about how you're feeling?
- A much quieter day than yesterday (checked only after 6 PM): Today felt different than yesterday. Just checking in 💛
- Three low check-ins in a row: You've been feeling low lately. I'm here.
- A showing-up milestone: You've been showing up a lot lately. How does that feel?
- A visible upswing: Looks like the last few days have been brighter. Want to share?
Auto-prompts are capped at one per 4 hours, measured from the last check-in or the last prompt, whichever is later. Tapping Maybe later counts as having been asked, so declining buys quiet rather than a retry. The client is never nagged into a mood entry.
Crisis language in the note
The note field is scanned on the device before anything is sent. If it contains crisis language, the client immediately sees a card headed You're not alone 💛 with the matching resources (the same tiers as Pippa chat), and the check-in still saves normally so the signal reaches you.
What reaches you
Each check-in syncs the 1-to-5 score, the note if any, and the trigger (manual, scheduled, dip, or upswing), so your dashboard can tell a self-started check-in from one Pippa prompted. On the patient's Overview these land in a Mood check-ins card: the trend over time plus the recent entries and their notes. A sustained decline also raises a medium concern on the roster, so a downturn is visible without opening the patient. The app is upfront about this: its own tour says a check-in saves a simple 1 to 5 mood, with the same sharing rule: only a care team you've approved ever sees it.
The reminder toggle
In Settings the client controls mood check-in reminders, described as a few soft pings a day asking how you're feeling. tapping one opens the mood check-in. off means no mood notifications at all. It is on by default, and like the other reminder families you can lock it on or off per patient; see Notifications.