iOS and Android
Shared care workflows, current sign-in and notification differences, and how to troubleshoot by platform.
Pippa has native iPhone and Android apps connected to the same backend. Both support meal logging, post-meal reflections, care-team messages, assigned check-ins, custom surveys, meal plans, and clinician-controlled settings. Your dashboard receives the synced records from either.
Shared care workflows
| Workflow | On both platforms |
|---|---|
| Meal logging | Camera, photo library, written descriptions, skips, and slot correction |
| Post-meal support | Configured questions, urges, coping tools, and care-team follow-up |
| Care settings | Meal plans, nutrition visibility, Blind Mode, and care-approach controls |
| Assigned check-ins | Standardized questionnaires and your clinic's custom surveys |
| Optional weight entry | App-open prompts following the care team's synchronized schedule |
| Display languages | Automatic, English, Spanish, French, and Simplified Chinese |
| Notifications | Local reminders and registered-device push support |
Feature availability also depends on the installed version, account state, and the settings you chose for that patient. The two apps need not have identical layouts or release on the same day.
Sign-in differences
Email and password are available on both. Android also implements Google sign-in, shown when Google sign-in is configured for that build. Its sign-in screen does not offer Apple's native sign-in button. Help the patient use the method associated with their existing account rather than accidentally creating another account.
Notifications on both platforms
Android push registration and delivery are implemented through Firebase; iOS uses Apple's push service. Local reminders are separate from server-sent messages and assignments. Delivery still depends on device permission, sign-in, connectivity, and the build's push configuration.
If a reminder is missing, check those conditions and the patient's reminder settings before assuming a feature is unavailable on Android. See Notifications.
Helping someone whose screen looks different
Ask which phone and app version they use, which language they selected, and which screen they are on. Check their care settings in Customizations, then have them open the app online to refresh. A hidden feature may be a prescribed setting, not a platform gap.
See Language and display for language support and Custom surveys for the newer questionnaire workflow.