Your first 15 minutes

Open the dashboard and sign in with your email and password. If you were just invited, use Set or reset your password first to choose a password, then come back and sign in.

The very first time you open a patient, Pippa asks you to sign a one-time HIPAA attestation. No client records load until you have signed it. This is a single step, done once.

After sign-in you land on your roster: the table of clients you work with. This is your home base. Every workday starts here.

Each row is one client. From left to right:

• Member is their name and contact email. The name links to their page when you can open it.
• Status shows whether the membership is active.
• Consent is the key column. Granted means you can open their data. Pending means the agreement is not fully signed yet, so no individual data is visible.
• Last active is when they last used the app.
• Streak is their soft streak length in days.
• Unread flags messages from that client waiting for you.
• At-risk shows a red At risk badge with a short reason when Pippa detects a concern. These sort to the top on purpose.

Try the search box to filter by name or email.

Click a client whose Consent column says Granted. You land on their patient page, which opens on the Overview tab.

If you open a client who has not granted consent, you will see a notice that individual data is hidden, and the page steers you to the Consent waiver tab to send the agreement. That is expected. See Onboarding a patient.

Above the charts sits a row of tiles that summarize the client at a glance. The ones to know on day one:

• Meal adherence is the share of logged meals confirmed eaten (the post-meal check-in confirms a meal; skips record not eaten). The most important recovery signal on the page.
• Days logged counts distinct days with at least one logged meal in the analysis window.
• Weight, Height, and Calorie goal are clinician-owned. You set these; the client does not.
• Progress bar controls whether the client's app shows a soft progress bar, and in what form.
• Streak shows the soft streak and coin count.
• Conversations shows OK or a red flag count if the Pippa AI companion detected concerning language.

Some tiles are also controls, and below the tile row sit three collapsed cards (check-in controls, the post-meal check-in questions, and nutrition visibility) that change what the client experiences in their app. Read the Overview tab before you flip those, since they are covered in depth there.

Above the tiles, a concern panel calls out anything Pippa flagged, with a reason you can read and acknowledge. Down the side, tabs take you deeper: Nutrition, Logs, Measures, Safety Plan, Engagement, Conversations, Messages, Consent waiver, and Clinical Notes. Each has its own doc page under The dashboard.